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Multi-Touchpoint Lifecycle Journeys

Reach 8 million+ engaged employees with behaviour-driven campaigns

🎯

Peak

High-impact moments

🎮

Play

Interactive experiences

💓

Pulse

Always-on touchpoints

Choose Your Customer Connection Strategy

Three powerful approaches to engage employees throughout their journeys on Reward Gateway

🎯
Peak

Create maximum impact with high-visibility moments and premium placements that command attention.

  • Homepage takeovers
  • Category sponsorships
  • New product launches
  • Seasonal campaigns
  • Premium positioning

Best for brand awareness and launches

🎮
Play

Create engaging, interactive experiences that resonate with employees through creative content.

  • Savings calculators
  • Wellbeing challenges
  • Interactive demos
  • Gamified experiences
  • Video content

Best for engagement and brand affinity

💓
Pulse

Maintain consistent presence across the employee journey with always-on behaviour-based touchpoints.

  • Payday reminders
  • Life event triggers
  • Browsing retargeting
  • Category interests
  • Seasonal nudges

Best for conversions and loyalty

Completing Your Media Investment

How lifecycle journeys multiply the value of your existing Reward Gateway advertising spend

The Full-Funnel Employee Engagement Ecosystem

🔍 Traditional Platform Advertising (Top of Funnel)

Display Banners

Homepage & category placements

Featured Offers

Promoted discounts & deals

Email Inclusions

Newsletter sponsorships

Purpose: Drive discovery, impressions, and initial consideration

⬇️

🎯 Peak & Play Journeys (Top & Middle of Funnel)

Amplify key moments and deepen engagement

  • • PEAK Homepage takeover during January wellness focus
  • • PLAY Interactive savings calculator for your products
  • • Result: 3x higher consideration rates
⬇️

💓 Pulse Journeys (Bottom of Funnel)

Convert browsers into buyers and buyers into advocates

  • • Payday reminders: 45% higher conversion rate
  • • Browse retargeting: 25% conversion uplift
  • • Life event targeting: New parent, home mover offers
  • • Loyalty rewards: Repeat purchase incentives
£1→£4.50
ROI Multiplication Effect
8M+
Engaged Employees
£420
Average Annual Spend
3-5x
Conversion Uplift

PULSE Behaviour-Based Campaign Suite

Convert more employees with intelligent, always-on touchpoints

💰 Financial Triggers

  • Payday Campaigns: Peak spending moment activation
  • Bonus Period: Premium product promotions
  • Tax Year End: Benefit maximisation reminders

🎯 Behavioural Triggers

  • Browse Abandonment: Re-engage interested employees
  • Category Affinity: Cross-sell related products
  • Savings Milestones: Celebrate and reward loyalty

🏠 Life Event Triggers

  • New Parent: Baby & family offers
  • Home Mover: Home improvement deals
  • Season Changes: Weather-based promotions

Example: Multi-Touch Payday Journey

5 Days Before: Email Teaser

"Payday treats coming soon" with preview

Payday: Push Notification

"Your exclusive payday offers are live!"

Day 1: In-App Banner

Featured placement with countdown timer

Day 3: Reminder Email

Last chance messaging with social proof

PULSE Journey Investment Guide

Transparent pricing for behaviour-based campaigns across the employee benefits journey

Discovery & Consideration Journeys

Capture employees at key decision moments

£3,800 setup

💰 Payday Maximiser

Multi-touch campaign around monthly pay dates

Channels: Email, Push, In-App Banners

£3,000 setup

👀 Browse Retargeting

Re-engage employees who viewed but didn't purchase

Channels: Email, Display Retargeting

£3,500 setup

🎯 Category Conquest

Target employees browsing competitor categories

Channels: In-App Messages, Native Ads

£4,500 setup

👶 Life Event Targeting

New parent, home mover, milestone birthdays

Channels: Email, Push, Content Hub

£5,000 setup

🌤️ Seasonal Moments

Weather-triggered and seasonal campaigns

Channels: Push, Email, Homepage Features

£2,500 setup

🎁 First Purchase Welcome

Convert first-time browsers into buyers

Channels: Email Series, Exclusive Offers

£3,000 setup

💳 High Spender VIP

Exclusive offers for top-tier employees

Channels: VIP Email, Early Access

£3,500 setup

📊 Benefits Education

How-to guides and savings calculators

Channels: Content Hub, Video, Email

Retention & Loyalty Journeys

Maximise lifetime value and build brand advocates

£4,000 setup

🔄 Repeat Purchase

Timely reminders for consumable products

Channels: Email, Push Notifications

£3,000 setup

💔 Win-Back Campaign

Re-engage lapsed purchasers

Channels: Email, Exclusive Offers

£3,800 setup

🎉 Milestone Rewards

Celebrate savings achievements

Channels: Email, In-App Celebrations

£2,500 setup

⭐ Review & Refer

Post-purchase feedback and referrals

Channels: Email, Social Sharing

£3,500 setup

🏆 Loyalty Tiers

Tiered benefits based on engagement

Channels: Email, App Features, Exclusive Access

£3,500 setup

🎈 Birthday Surprises

Personalised birthday month offers

Channels: Email, Push, Special Landing Page

Package Pricing & Volume Discounts

Discovery Bundle

£16,000

5 journeys • Save £2,500

Loyalty Bundle

£15,000

5 journeys • Save £2,500

Full Lifecycle Bundle

£28,000

10 journeys • Save £7,000

Per Employee Touchpoint Pricing

£0.05

Includes all channels • A/B testing • Real-time optimisation • Analytics

Minimum 12-month commitment • Setup fees are once-off • Volume discounts available

25-35%
Conversion Rate Uplift
45%
Higher on Payday
3-4x
ROI within 6 months
£85
Increased Annual Spend

Omnichannel Delivery via Reward Gateway

Reach employees where they are with personalised, contextual messaging

📱 Push Notifications

Real-time mobile alerts with rich media

  • • Payday reminders
  • • Flash sale alerts
  • • Personalised offers

Best for: Time-sensitive offers

📧 Email Marketing

Targeted campaigns with dynamic content

  • • Segmented audiences
  • • A/B testing
  • • Rich HTML templates

Best for: Detailed offers, education

💬 In-App Messages

Contextual messages while browsing

  • • Category-specific offers
  • • Savings calculators
  • • Exit intent popups

Best for: Immediate conversion

🎯 Native Placements

Seamless integration within platform

  • • Featured offers
  • • Category sponsorship
  • • Search results

Best for: Discovery, awareness

🌐 Landing Pages

Dedicated brand experiences

  • • Product showcases
  • • Interactive tools
  • • Campaign hubs

Best for: Deep engagement

Start Your Journey Today

Transform your Reward Gateway presence with Peak, Play, Pulse

1
Strategy Session

We'll analyse your current performance and identify opportunities across Peak, Play, and Pulse

2
Custom Roadmap

Receive a tailored plan with recommended campaigns, channels, and investment priorities

3
Launch & Optimise

Deploy campaigns with ongoing optimisation and transparent performance reporting

Ready to Power-up Your Customer Engagement?

Join leading brands already using Peak, Play, Pulse to engage 8 million+ employees

4.5x
Average ROAS
35%+
Conversion Uplift
8M+
Activate your customers and keep them returning with Reward Gateway
Schedule Your Strategy Session